Job Dissatisfaction of Lower and Middle Management in Banking Industry

  Job dissatisfaction is a serious problem faced by not only banks but also employees. As  employees are a main resource factor of the organization immediate and fruitful steps have to  be taken to rectify the job dissatisfaction. Employee satisfaction is to find out whether employees are happy and comfortable in  accomplishing the organizational goals and their personal goals achieving work life balance.  Employee  satisfaction can be measured by employee satisfaction index by conducting a  survey , employee net performance score, rate of absenteeism and employee turn over rate. In most of government owned banks of Sri Lanka we observe less employee turnover yet  employee satisfaction is a matter to consider. Work stress is increased and employee  benefits have been reduced due to turbulent economic situation of the country. Employees  tend to stay in his present working place in spite of his satisfaction as the...

 Job dissatisfaction has a terrific impact on efficiency work ethics, and healthy working  environment in the workplace. It is the strongest influence on productivity and outlook of the  bank. Among most of possible causes for job dissatisfaction most common are correctable  and avoidable. Provide clear instructions and a well-established set of goals to employees to combat. The sense of uncertainty and lack of direction that is a common source of dissatisfaction at work. Making the short- and long-term results of every exercise known, and the employees will be more confident about what they are working toward and more efficient in getting there Provide workers with opportunities for advancement and variety in their work. Repetitive work can result in boredom, low productivity and no pride in the work. Workers who are able to mix it up and do different tasks over the span of a workday or workweek are less likely to succumb to the numbness of repetition. Add...

 JOB Satisfaction One of the most accepted job satisfaction definitions in organizational psychology was written by Edwin Locke in 1969. According to Locke,  job satisfaction can be defined as   the pleasurable emotional state resulting from the appraisal of one’s job as achieving or facilitating the achievement of one’s job values. A good employer makes going to work each day fun, rewarding and challenging. When searching for jobs, look for companies with happy employees, good benefits and a positive company culture. These are signs of a great place to work. A great place to work cares about and supports its employees while also challenging them to grow with the company. At these companies, managers and their employees trust and respect each other and have a shared commitment to both individual and company success. Great companies try to meet their employees' financial, mental, physical and emotional needs. As a result, employees are often more productive, satisfied...

  This section contains the impacts of job dissatisfaction of banking industry with  special   reference to government banks of Sri Lanka. Only the lower and middle  level   management has been selected from two government banks of the  country.  Financial statics and job retention ratios are summarized below.

  Job dissatisfaction among workers seems to be a problem for many workplaces to some degree over the world. The causes are very similar in public and private sector in every part of the world. This has relations with earnings, job security, type of work, hours of work, work timing work conditions and environment. According to Locke(1993), job dissatisfaction is a negative emotional state resulting from not apprising ones job or experience. In any organization both employers and employees have expectations. When these expectations are not matched employees complains that their bossed are selfish and employers complain that workers are not productive or well wishing their own company. People do not work just for the sake of money though that is the main motivation. The career advancement , delegation of authority and responsibility and the feeling of appreciation are key elements  of employee expectations. Job stress, unpleasant working conditions, long hours, monotony, in...

  Job dissatisfaction is a state of extreme boredom or tedium in which one feels that their job provides no challenge, meaning, and fulfillment. Job dissatisfaction is a common issue that affects most people at one point in their lives and creates an underlying sense of uneasiness.  Job Dissatisfaction comes when employee's expectations for their job are not met.  Employee expect to be treated reasonably fairly and consistently. Security of the employment, good working conditions are expected and if the expectations are not met they have  a right to pursue a  grievance. 2.1 Signs of Job Dissatisfaction These are some signs of job dissatisfaction employees should be aware of so that they can recognize when they are facing job dissatisfaction and find ways to overcome or manage this in the future.  If the employee is not satisfied with his role, he may also find himself questioning or doubting your abilities. A role is considered unsatisfactory if there is no...

  01 Banking as an Industry The banking industry includes system of financial institutions which enable people to save,  store and use their money  in a secure way. Banks collect surplus money from the sources  and dispatch them to deficit channels by collecting deposits and granting loans.  There are various types of banks. Commercial Bank A commercial bank is an institution that offers financial services to individuals and businesses.  In many scenarios commercial banks facilitate withdrawals and deposit of money and  facilitate loans for personal and business purposes. Investment Banks An investment bank primarily serves large organizations, corporations and institutions that  need help with investments. They help with tasks like organizing and confirming mergers and  acquisitions, issuing securities and helping businesses finance projects that require large  amounts of funding. Highly experienced financial analysts are empl...