03 Impacts of Job Dissatisfaction in Banking Industry

 


Job dissatisfaction among workers seems to be a problem for many workplaces to some degree over the world. The causes are very similar in public and private sector in every part of the world. This has relations with earnings, job security, type of work, hours of work, work timing work conditions and environment. According to Locke(1993), job dissatisfaction is a negative emotional state resulting from not apprising ones job or experience. In any organization both employers and employees have expectations. When these expectations are not matched employees complains that their bossed are selfish and employers complain that workers are not productive or well wishing their own company. People do not work just for the sake of money though that is the main motivation. The career advancement , delegation of authority and responsibility and the feeling of appreciation are key elements  of employee expectations. Job stress, unpleasant working conditions, long hours, monotony, ineffective supervision, insufficient training, poor internal communication, lack of recognition, rising costs, law payment and shrinking benefits induce the job dissatisfaction.

  • Workforce Productivity



Dissatisfied employees tend to spend less time focusing on their duties and more time discussing with family, friends and coworkers why they are unhappy at work. Lack of motivation and attention to detail are the results of such employees which create law productivity. This in long term reduces the profit of the organization.


  • Law Profitability

Productivity and profit of the company has a correlation in between and if one tends to fail the latter will also fail. The human resource, equipment and procedures bear a cost to do a production. If the cost increases that reduce the profit margin of the organization. So in adjusting it some managers tend to implement salary cuts. Yet creating a cultural solution to mitigate it is the role of every leader.


  • Customer Dissatisfaction

Customer retention and satisfaction decrease with unhappy employees. Customer experience with the organization mainly depends on the staff that he contact with the staff member s not in a satisfied condition that will never create a satisfied customer.


  • Employee turnover

When employees are terminated or resign, turnover analyses reveal that overall dissatisfaction is the cause fir poor performance. When looking for a new place that appreciate their performances employees slips into patterns of poor performance or quit. Turnover is costly and when it increase it encourages other employees to practice the same..


  • Organizational Reputation


Employees are the face of an organization. Glory of an organization depends on the behavior of its employees, empathy and performance.  Improving employee satisfaction can work wonders for the way a business is viewed by competitors, customers’ clients and people interested in working for you. Employee dissatisfaction impacts the ability to reach certain business markets as well as ability to recruit qualified professionals effecting tremendous impact on your reputation and success.

  • Repeated Mistakes which Leads to unhealthy Work Environments

With dissatisfied employees the quality of work tends to drop and employee will not worry much on consequences. Distracted and inaccurate employees cost a lot of financial and emotional damage in working environment. Each and every employee has a different personality and style in approaching work. Coworkers with high variances tend to work for a common goal and if they are not satisfied it leads to arguments and even for fewer corporations with one another resulting unhealthy disturbed work environment.



References

Luthans, F. (2002). “Organizational Behavior”, 9th edition, MC Graw Hill Inc, New York. March, J.G.

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Comments

  1. Agreed, The elements, which create job dissatisfaction are poor policies, insecurity, poor relations with boss and employees, inflexible working conditions, and low salaries (Okpara, 2004). And job dissatisfaction is when an employee does not feel content in their job. This can be due to various professional and personal reasons such as lack of advancement, poor management, limited work-life balance, and more, also not only does job dissatisfaction decrease work performance and morale, but it can also negatively impact the bottom line of the bank. When employees are not engaged in their work, they are less likely to have the motivation to be productive and carry out quality services.

    ReplyDelete
    Replies
    1. Also along with the job dissatisfaction the number of mistakes eventually increases. That creates much burdened work place environment and even leads to disputes among coworkers and brings losses even in monetary terms for the organization. So considering on job satisfaction of employees is a win win situation for both employer and employee .

      Delete
    2. Agreed with you and we should consider what Causes for Job Dissatisfaction. That causes as follows work takes up a significant percentage of one’s life, and people have expectations of what their job should be like. When these expectations are not met, it brings feelings of disappointment, bitterness, and lack of interest, leading to job dissatisfaction. Job dissatisfaction can grow from a variety of reasons, like: Being underpaid, Having an unsupportive or untrustworthy boss, Having an unsupportive or untrustworthy boss, Having an unsupportive or untrustworthy boss, Limited career growth at an organization, Lack of meaning behind a role, Lack of work-life balance and Poor management.

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  2. The leadership plays a big role in job satisfaction of an employee. I believe that a leader is not the designation or the title but the actions and decisions. A proper leader can create a promising working environment for followers.

    ReplyDelete
  3. Actually, job dissatifaction has been a major issue in every sector in our country nowadys.
    Job dissatisfaction can grow from a variety of reasons, like:
    1)Not well paid,on increments & bonuses
    2)Having an unsupportive or untrustworthy boss.
    3)Limited career growth at an organization.
    4)Lack of work-life balance.
    Poor management.

    ReplyDelete

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